SHIPPINGS & RETURNS
To provide a smooth and enjoyable online shopping experience, we believe all store policies need to be clear, fair and transparent. Take a look below to learn more about ours, and reach out with questions.
Shipping Policy
All items will be shipped within 5-7 days unless it is custom order. Please allow a two-week turn around for all custom orders.
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Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Return & Exchange Policy
I do accept returns and exchanges. Customer must contact me within 14 days of purchase to initiate a return or an exchange.
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I do NOT accept cancellations. But please contact me if you have any problems with your order.
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The following items can NOT be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom, Made to Order, or personalized orders
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Perishable products (like food or flowers)
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Digital downloads
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Intimate items (for health/hygiene reasons)
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Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.